Refund & Cancellation Policy

This policy applies to payments you make for paid features of the service. It does not apply to the free plan, which does not require payment.

The specific plan terms, prices, and any plan-level conditions shown at the time of purchase — on our pricing page or within the WhatsApp bot — also apply.

We offer a free plan with a limited number of scans, and paid plans — such as Premium and Team Workspace — that unlock additional scans and features.

Current plans, features, and prices are shown on our pricing page and in the WhatsApp bot, and may change over time.

Some plans may be offered as a payment for a fixed period (for example, a yearly plan). Where a plan is purchased as a one-time payment for a period, it grants access for that period and does not, by itself, renew automatically unless stated at checkout.

Where a plan is offered on a renewing basis, it may continue for successive periods until you cancel. Whether a plan renews automatically, and the applicable period, is shown at the time of purchase.

If a plan is set to renew, cancelling before the next renewal date stops future charges for that plan.

You can cancel a paid plan at any time. To cancel, use any cancellation option available in the WhatsApp bot, or contact us at support@networkingplus.ai or on WhatsApp at +91 79803 35088.

Please include enough detail for us to identify your account and the plan you wish to cancel.

Cancellation stops future renewals and future billing for the cancelled plan.

Unless stated otherwise or required by law, cancelling does not immediately end your current paid period or automatically entitle you to a refund for the period already paid — you may continue to have access to paid features until the end of the period you have already paid for, after which the plan will not renew.

Except where a refund is required by applicable law, payments for paid plans are generally non-refundable.

Where you believe your situation warrants a refund, you can contact us and we will consider your request in good faith. Any refund outside of a legal requirement is granted at our reasonable discretion, and approval is decided case by case.

Refunds are not typically provided for a change of mind after you have started using a paid plan, for periods that have already elapsed, for partial or unused portions of a billing period, or for the free plan.

This does not affect any rights you have under applicable law that cannot be waived.

If you believe you have been charged more than once for the same plan, or charged incorrectly, please contact us with the transaction details.

Where we confirm a genuine duplicate or erroneous charge, we will arrange to correct it, including refunding the incorrectly charged amount where appropriate.

If a payment or renewal cannot be completed — for example, because a card is declined — access to paid features may be limited or suspended until payment is successfully made.

Your saved data remains subject to the retention practices described in our Privacy Policy.

Prices are exclusive of GST where applicable, and applicable taxes are added and charged as required by law.

Where a refund is provided, any tax component is handled in accordance with applicable tax rules; taxes are refunded only to the extent permitted by law.

If you upgrade a plan, the upgrade and any associated charge take effect on the terms shown at the time of the change.

If you downgrade or switch to a lower plan, the change generally takes effect from your next billing period. We do not provide automatic pro-rata refunds for downgrades unless stated or required by law.

When a paid plan expires and is not renewed, access to paid features may be limited, while your saved data remains subject to the retention practices described in our Privacy Policy.

Payments are processed by Razorpay, our third-party payment provider, under its own terms and privacy policy. We do not receive or store your full card, UPI, or bank details.

Where a refund is approved, it is generally returned through Razorpay to the original payment method used.

If you have a concern about a charge, please contact us first so we can try to resolve it directly.

Raising a chargeback or payment dispute without first contacting us — particularly for a charge that is valid — may result in suspension of your access while the matter is reviewed.

Where a refund is approved, we aim to initiate it within a reasonable period after approval.

The time for the refunded amount to appear in your account depends on Razorpay and your bank or card provider, and is outside our direct control.

We may update this Refund & Cancellation Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. The policy in effect at the time of your purchase applies to that purchase.

For any cancellation or refund request, email us at support@networkingplus.ai or message us on WhatsApp at +91 79803 35088.

Networking Plus is developed and operated by Kreative Madari Pvt Ltd, Kolkata, India.